We want you to love what you ordered. Eligible non-custom items may be returned within 14 days of delivery. Items must be unused, unworn, unwashed, and in their original condition.

ELIGIBLE RETURNS

A return request must be submitted within 14 days of delivery. Proof of purchase is required. Items showing wear, washing, use, damage, odors, or missing parts or packaging are not eligible.

Use the Contact page before sending anything back. Include your order number and reason for the return. Returns sent without approval may be refused.

CUSTOM & MADE-TO-ORDER ITEMS

Custom, personalized, and made-to-order products are created specifically for you and are final sale. They cannot be returned or exchanged unless they arrive damaged, defective, or materially different from the approved order.

Because our work is handmade, small variations in color, placement, size, or finish may occur. Screen colors and digital mockups can also vary slightly. Minor variations are not considered defects.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Report a damaged, defective, or incorrect item within 7 days of delivery through the Contact page. Include your order number, a description of the problem, and clear photos of the item and packaging. Keep all packaging until we respond.

After review, an approved claim may be repaired, replaced, or refunded at our discretion. Saint & Savage Co. covers return shipping only when we confirm a defect or an error on our part.

RETURN SHIPPING & REFUNDS

For approved non-defective returns, the customer is responsible for return shipping. Original shipping charges are nonrefundable. Use a trackable service; we are not responsible for returns lost in transit.

FINAL-SALE ITEMS

Final-sale items include custom and made-to-order products, sale or clearance items, gift cards, digital files, and opened or used candles, room sprays, soaps, or personal-care items.

Approved refunds are issued to the original payment method after inspection. Processing time depends on your bank. Contact us with your order number before returning any item.